|
|
The key to addressing all these challenges is Creating A Responsibility-Based CultureSM, a process that helps senior managers create a culture focused on trust and personal responsibility. This isn’t a “training program,” but a long-term process that has three distinguishing characteristics:
The foundation of a Responsibility-Based Culture is trust, because only when employees trust management and each other will they be more likely to assume personal responsibility for getting the job done. In authority-based cultures, everyone’s into the blame game—it’s not my fault, the other guy screwed up, management didn’t listen, and on and on. Not so in a Responsibility-Based Culture, where there is trust throughout the organization. Studies have shown that organizations whose employees have a high degree of trust in management show better financial results in profitability. And, building trust is a leadership skill that must be learned. The only way to achieve significant improvements in profitability and productivity is to change the culture. We’re talking about changing the way people feel, think, and act. It has to start with top management. Before your organization can change its culture, senior management must decide to embark on this journey. If you’re interested in more information, call me at 856-218-7200, or email me at terry@tgwall.com.
Or, check out some of my Responsibility-Based Culture
products on the Books & Digital Products page. To go there, click on
this button. |
Member Institute of Management Consultants |
 |
Member National Speakers Association |
| The CMC designation (Certified Management Consultant) is awarded by the Institute of Management Consultants, and represents evidence of the highest standards of consulting and adherence to the ethical canons of the profession. Fewer than 1% of all consultants have achieved this level of performance. | ||
6 Emerson Lane, Washington Township, NJ 08080
856-218-7200 · terry@tgwall.com
All Rights Reserved